Eagle Rock Resort - Comment Card

* First Name:
* Last Name:
Address:
Address 2:
City:
State:
Zip:
* Phone Number:	( ) -
* E-mail Address:
* Room Number:
DATES OF STAY
* Arrived:	Now
* Departed:	Now
ARRIVAL
Front Entrance/Lobby (appearance):	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Friendliness of Front Desk Staff:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Efficiency of Check-in Process:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Did Our Staff Use Your Name?:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
GUEST ROOM
First Impression:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Amenities:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Maintenance:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
HOUSEKEEPING
Cleanliness:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Timeliness:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
THE CLUBHOUSE RESTAURANT
Friendliness of Staff:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Quality of Food and Service:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Overall Experience:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
THE PANORAMA GRILL
Friendliness of Staff:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Quality of Food and Service:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Overall Experience:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
THE BASE LODGE
Room Quality:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Quality of Food and Service:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Service:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Friendliness of Staff:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
GOLF AND PRO SHOP
Friendliness of Staff:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Condition of Golf Course:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Quality of Merchandise Selection:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
SKI AND SKI SHOP
Friendliness of Staff:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Condition of Slopes:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Quality of Merchandise Selection:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
SPA AND SPA SALON
Overall Facility:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Cleanliness:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Service:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Friendliness of Staff:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
FITNESS CENTER
Overall Facility:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Cleanliness:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Condition of Equipment:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
DEPARTURE
Accuracy of Bill:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Friendliness of Staff:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Efficiency of Check-Out Process:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
GENERAL COMMENTS
Overall Impression:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
How would you rate us for value?:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Would you recommend us?:	Yes No
Were you primarily here for::	Leisure Business Travel
Are you a property owner?:	Yes No
Additional comments: