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| * Arrived: |
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| * Departed: |
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| ARRIVAL |
| Front Entrance/Lobby (appearance): |
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| Friendliness of Front Desk Staff: |
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| Efficiency of Check-in Process: |
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| Did Our Staff Use Your Name?: |
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| GUEST ROOM |
| First Impression: |
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| Amenities: |
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| Maintenance: |
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| HOUSEKEEPING |
| Cleanliness: |
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| Timeliness: |
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| THE CLUBHOUSE RESTAURANT |
| Friendliness of Staff: |
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| Quality of Food and Service: |
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| Overall Experience: |
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| THE PANORAMA GRILL |
| Friendliness of Staff: |
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| Quality of Food and Service: |
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| Overall Experience: |
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| THE BASE LODGE |
| Room Quality: |
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| Quality of Food and Service: |
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| Service: |
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| Friendliness of Staff: |
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| GOLF AND PRO SHOP |
| Friendliness of Staff: |
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| Condition of Golf Course: |
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| Quality of Merchandise Selection: |
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| SKI AND SKI SHOP |
| Friendliness of Staff: |
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| Condition of Slopes: |
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| Quality of Merchandise Selection: |
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| SPA AND SPA SALON |
| Overall Facility: |
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| Cleanliness: |
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| Service: |
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| Friendliness of Staff: |
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| FITNESS CENTER |
| Overall Facility: |
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| Cleanliness: |
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| Condition of Equipment: |
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| DEPARTURE |
| Accuracy of Bill: |
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| Friendliness of Staff: |
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| Efficiency of Check-Out Process: |
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| GENERAL COMMENTS |
| Overall Impression: |
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| How would you rate us for value?: |
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| Would you recommend us?: |
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| Were you primarily here for:: |
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| Are you a property owner?: |
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